Android Tablet - Get Started
About Placetel UC-One for Android Tablet
Placetel UC-One for Android Tablet provides the following communication features:
- Instant Messaging and Presence (IM&P)
- Voice Calling (VoIP)
- Video Calling
- Placetel Call Settings
In order for a user to operate the client, both the service provider or customer administrator and the user must enable features in the My Phone dashboard.
The email content is customizable and can be turned off if desired.
End user Steps to Activate Service
Before the client can be functional in a circuit switched environment, the Mobility feature must be activated using either of these options:
- Using the My Phone dashboard. This method is required if the user has not logged into the dashboard previously.
- Using the UC – Tablet client. This option is used only if the user has already logged into the My Phone dashboard at least once and reset the temporary, initial password.
Activate the My Phone Dashboard
Users log in to their My Phone dashboard and update their password from the temporary password initially provided (follow the normal login procedures as shown in the My Phone User Guide).
The user then enables the Mobility feature via the My Phone User Dashboard . Within the My Phone page,
- Add the tablet number in the My Number tab.
- Enable the Mobility feature form the Tablet App section of the in the My Features tab.
Retrieve the UC - Tablet client username from the My Features tab or from the tablet client welcome email.
The user’s UC-Tablet Client password will be the same as the user’s My Phone password.
Links to download the client are available in both the email sent to the user, as well as in the My Features tab. The user will now need to download the iOS client from the Apple App Store and the Android client from Google Marketplace.
Once the client is downloaded and user signed in, the user will be ready to use the client.
Activate Using UC-Tablet client at initial login
For an end user that has previously logged into the My Phone dashboard and reset the temporary password, that user may download and install the UC-Tablet client by using the links provided in the Tablet client welcome email.
Once the client is downloaded and user signed into, the user will be prompted to configure the Mobility Feature, setting Alert Click to Dial, Phones to ring, and Answer Confirmation.
When you start Placetel UC-One for Android Tablet for the first time, your Contacts list is empty. You use the search field to find people and add them to your Contacts list. Contacts can also be added manually by tapping the Add button.
|Contacts - View your contacts from a Buddies list or from a local or company directory.|
|Dial Pad - Make calls.|
|Chat – View chat history.|
|History – View incoming, outgoing, and missed calls.|
|My Room - Join your personal room.|
The main view contains a number of tabs that present information about the contacts and communications options located on the top bar:
NOTE: Settings are available from the side navigation menu.
Seamless Call Handover for VoIP Calls
Starting with Release 22.1, Communicator for Android Mobile and Tablet clients support seamless call handover for VoIP calls between WiFi and cellular data networks.
If the data connection drops during an ongoing VoIP call, then the application tries to use anther data connection, if available, or waits for a configurable period of time, (for example, one minute) for the data connection to be re-established. At that point, the call is retried on the new or re-established connection.
During the transition, there is a beeping sound played to the user and an indication in the user interface that the application is trying to reconnect the call.
Note that if a user has multiple ongoing calls, only the active calls are retrieved after restoring the data connection and the other calls are terminated. In which case, the user is notified about the terminated calls.
A typical use case is when a call is started on a WiFi network in the office and the user leaves the office while on the call. In this case, the call is transferred to the 4G/LTE data network, if one is available.
Another use case is when the device loses data coverage for a brief period of time while the user is on a VoIP call (for example, the user enters an elevator). In this case, the call is recovered when the data connection is re-established, provided it is within the configurable period of time, which is typically one minute.