MyRoom + UC Tablet and iPad Settings
MyRoom is an always available and permanent room you can use to chat with anyone that joins.
MyRoom is accessible from the Chat tab using the menu icon on the navigation bar. You can add more participants using the add participants icon or they can join your room from your contact card. Once people join the chat room, they can tap the Call button of that screen to automatically join the conference.
MyRoom uses your permanent chat room, permanent collaboration room, and conference bridge (audio or video). All MyRoom sessions start as chats but calls can be added to the session while in progress.
Others join your room by tapping your name on their Contacts list and selecting Join Room from the contact card.
You can dial into others contact’s MyRoom audio bridge from directory contact card.
UC-Tablet and iPad Settings
From iPad Settings → UC-Tablet, the user can allow UC-Tablet to access:
It is recommended that UC-Tablet have access to all of the resources in the previous list. In addition, the user can configure the type of notifications they want to get with UC-Tablet:
- Allow Notifications
- Show in Notification Center
- Badge App Icon
- Show on Lock Screen
It is recommended for all of the items in the previous list to be enabled. In addition, it is recommended to configure the option “Alert style when unlocked” to “Alerts”.
UC-Tablet for iPad supports only view of Screen Share. When a Screen Share invitation is sent via Desktop Communicator, the badge notification appears on the main bar and in the chat list view. Selecting the entry with screen sharing from chat list opens a communication pane with the share by default. The user can return to the chat / call (if present) with a swipe. When the share is paused, the screen share view remains active showing the last image that was shared. Viewing screen share is available in all communication modes:
- One-to-one chat
- Ad Hoc group chat room (Multi-User Chat [MUC])
UC-Tablet supports search in UC-Tablet Contacts and Contact Directories. The search is performed in a separate input field in the Contacts tab. Depending on the selected filter (All, Online, Local Address Book, or Directories), search results display contacts only from the current selected category.
In addition to results from the Enterprise Directory, the search is also performed in several more search sources:
- User’s Personal Phone List
- Group’s Common Phone List
- Enterprise’s Common Phone List
The enhanced search is applied for both contacts searching initiated by the user and upon receiving an incoming call, and searching for a display name corresponding to an unknown number.
UC-Tablet for iOS also supports search in an LDAP-compatible directory like Microsoft Exchange. If the device email and contact applications are synchronized with Microsoft Exchange or compatible email provider, then UC-Tablet can look up contacts from the directory Global Address List (GAL). This search is available through Contacts, Local Address Book, All Contacts with Groups, Groups, and GAL.
UC-Tablet introduces support for Push Notifications for Incoming Calls.
NOTE: This feature is available in preview mode only. Customers can install and try the functionality in a lab environment; however, the feature is not available for deployment to end users in a production environment. The feature leverages support on the Placetel Application Server to send Push Notifications to mobile applications over Apple Push Notification services, using the Placetel Push Notification Server to send the messages to the Google and Apple servers.
Mobile client applications use push notifications to get alerted for incoming calls and accept the call as VoIP.
When there is new call, Placetel sends a push notification to the client, which is presented to the user as either an OS-specific visual notification or in the user interface of the client application. From a user experience standpoint, accepting a call works in the same way for both push-enabled clients and non-push-enabled clients. On Android, the call is presented to the user with an application-specific Incoming Call screen with Answer and Decline buttons.
Outgoing VoIP calls are performed with SIP registration on demand, which is transparent to the user. The SIP registration is done only when the user initiates the VoIP call.
In addition to push notifications for new calls, the solution also supports push notifications for new voice mail.
Multi Device Support
UC-Tablet provides support for users with multiple devices. This includes several features:
- Chat invitations are sent to all devices. Before the session is accepted, messages are sent to all devices, and once answered, the chat messages go to the device that sent a reply message.
- Retrieving one’s own presence notifications when another client updates the user’s presence. The client updates its own status based on the information it receives from the server.
- Accepting a shared presence invitation in one client is also recognized by another client and both clients start receiving presence updates.
- A new presence subscription made in one client is recognized in another. If the contact blocks the invitation, there are presence notifications sent from the server to all of the user’s clients indicating that the subscription was terminated. This information is shown to the user. If the client receives
two presence authorization requests from two or more devices for the same user, it only shows one request to the user.
- Removing a contact from a contact list in one device is recognized in another client and the contact list is updated (that is, the contact is removed) in the other client as well.